Terms
Terms of Use
These terms describe the rules for using FirstBookings, including account access, road travel search, bookings, payments, and ticket handling.
Important
FirstBookings is a booking platform
We provide the digital booking experience and work with travel operators. The actual transport service is provided by the selected operator shown during booking.
Using the platform
You agree to provide accurate passenger and contact information, use the service lawfully, and keep your account access secure.
Bookings and availability
Routes, seats, departure times, vehicle information, terminals, and prices may change based on operator supply. A booking is treated as confirmed only when payment and ticket status show confirmation in the platform.
Payments
Payments must be completed through the available checkout flow. If a payment status is pending, we may need confirmation from the payment provider before a ticket can be treated as confirmed.
Traveller responsibility
Travellers are responsible for arriving at the terminal on time, carrying valid identification where required, and reviewing route, date, passenger, and contact details before completing payment.
Platform changes
FirstBookings may update features, categories, route coverage, pricing display, and partner availability as the product grows.